高等教育中大学生对生成式AI工具的接受度研究
全文
DOI:
https://doi.org/10.68322/ajsid.41关键词:
生成式人工智能, 高等教育, 行为意向, 人工智能信任度摘要
生成式人工智能（GenAI）在高校学习场景中的应用日益广泛，为知识获取、学业辅导以及个性化学习开辟了新路径。本研究基于技术接受模型展开拓展研究，探究高等教育阶段学生持续使用生成式人工智能工具的影响因素。研究选取感知有用性、感知易用性以及人工智能系统信任度三大前因变量展开分析。研究以318名有生成式人工智能应用使用经历的大学生为调研对象收集数据，并通过信度检验、相关分析与多元回归分析方法对数据进行处理。研究结果表明，上述三项因素均与学生使用生成式人工智能工具的意愿呈正相关。其中，感知有用性的影响作用最为显著，这说明学生十分看重人工智能辅助技术带来的学术价值与学习成效。感知易用性同样能够提升学生的使用意愿，体现出操作直观、使用便捷仍是学生考量的重要方面。此外，学生对人工智能生成内容可靠性的认可，也会推动他们持续使用这类工具。该研究结果印证了功能价值、易用性与信任感三者共同影响着学生对生成式人工智能的使用行为。本研究为理解人工智能在教育领域的应用情况提供了实证依据，也可为面向学生的人工智能学习辅助系统的设计与落地实施提供参考。
参考
[1] Y. K. Dwivedi et al., "Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy," International Journal of Information Management, vol. 71, p. 102642, 2023.
[2] A. Strzelecki, "Students’ Acceptance of ChatGPT in Higher Education: An Extended Unified Theory of Acceptance and Use of Technology," Innovative Higher Education, vol. 49, no. 2, pp. 223-245, 2023.
[3] C. K. Y. Chan and W. Hu, "Students’ voices on generative AI: perceptions, benefits, and challenges in higher education," International Journal of Educational Technology in Higher Education, vol. 20, no. 1, 2023.
[4] K. Nikolopoulou, "Generative Artificial Intelligence in Higher Education: Exploring Ways of Harnessing Pedagogical Practices with the Assistance of ChatGPT," International Journal of Changes in Education, vol. 1, no. 2, pp. 103-111, 2024.
[5] C. Kooli, "Chatbots in Education and Research: A Critical Examination of Ethical Implications and Solutions," Sustainability, vol. 15, no. 7, p. 5614, 2023.
[6] M. Farrokhnia, S. K. Banihashem, O. Noroozi, and A. Wals, "A SWOT analysis of ChatGPT: Implications for educational practice and research," Innovations in Education and Teaching International, vol. 61, no. 3, pp. 460-474, 2023.
[7] O. Zawacki-Richter, V. I. Marín, M. Bond, and F. Gouverneur, "Systematic review of research on artificial intelligence applications in higher education – where are the educators?," International Journal of Educational Technology in Higher Education, vol. 16, no. 1, p. 39, 2019.
[8] F. Ouyang, L. Zheng, and P. Jiao, "Artificial intelligence in online higher education: A systematic review of empirical research from 2011 to 2020," Education and Information Technologies, vol. 27, no. 6, pp. 7893-7925, 2022.
[9] M. Abdulwahab Asag and M. A. Al Mamun, "Factors influencing students’ intentions toward generative AI tools," ASCILITE Publications, pp. 464-469, 2025.
[10] H. Choung, P. David, and A. Ross, "Trust in AI and Its Role in the Acceptance of AI Technologies," International Journal of Human–Computer Interaction, vol. 39, no. 9, pp. 1727-1739, 2022.
[11] O. Canan Gungoren, D. Gur Erdogan, and M. B. Horzum, "University students' acceptance of generative artificial intelligence tools: a mixed-methods study on opinions, attitudes, and behavioral intentions," BMC Psychol, vol. 14, no. 1, p. 238, Jan 13 2026.
[12] H. Alotaibi and A. Alayed, "Adoption of generative AI in higher education: Understanding usage through a technology acceptance model," International Journal of ADVANCED AND APPLIED SCIENCES, vol. 12, no. 12, pp. 31-43, 2025.
[13] X. Zhai, "ChatGPT for Next Generation Science Learning," XRDS: Crossroads, The ACM Magazine for Students, vol. 29, no. 3, pp. 42-46, 2023.
[14] A. A. B. Jwair, "Generative artificial intelligence in higher education: Students’ journey through opportunities, challenges, and the horizons of academic transformation," Cogent Education, vol. 12, no. 1, 2025.
[15] M. Wölfel, M. B. Shirzad, A. Reich, and K. Anderer, "Knowledge-Based and Generative-AI-Driven Pedagogical Conversational Agents: A Comparative Study of Grice’s Cooperative Principles and Trust," Big Data and Cognitive Computing, vol. 8, no. 1, p. 2, 2023.
[16] U. V. U. Ismatullaev and S. H. Kim, "Review of the Factors Affecting Acceptance of AI-Infused Systems," Hum Factors, vol. 66, no. 1, pp. 126-144, Jan 2024.
[17] E. Glikson and A. W. Woolley, "Human Trust in Artificial Intelligence: Review of Empirical Research," Academy of Management Annals, vol. 14, no. 2, pp. 627-660, 2020.
[18] Y. Liu, J. Park, and S. McMinn, "Using generative artificial intelligence/ChatGPT for academic communication: Students' perspectives," International Journal of Applied Linguistics, vol. 34, no. 4, pp. 1437-1461, 2024.
[19] M. Bearman, J. Tai, P. Dawson, D. Boud, and R. Ajjawi, "Developing evaluative judgement for a time of generative artificial intelligence," Assessment & Evaluation in Higher Education, vol. 49, no. 6, pp. 893-905, 2024.
[20] X. O’Dea, D. Tsz Kit Ng, M. O’Dea, and V. Shkuratskyy, "Factors affecting university students’ generative AI literacy: Evidence and evaluation in the UK and Hong Kong contexts," Policy Futures in Education, vol. 24, no. 1, pp. 13-34, 2024.
[21] M. F. Shahzad, S. Xu, and I. Javed, "ChatGPT awareness, acceptance, and adoption in higher education: the role of trust as a cornerstone," International Journal of Educational Technology in Higher Education, vol. 21, no. 1, p. 46, 2024.
